What Product is Listed

JUL 08 Product describes items scheduled to ship from Westfield beginning in September 2008. Some items may be delayed by publishers after this order form is printed and may not ship for up to 90 days after the scheduled ship date before orders are cancellable by our distributors. Westfield is not liable for publisher delays. By returning this order form with payment, you agree to accept delivery of all items ordered, even if delayed by the publisher. Further cancellation terms are stated in the PRODUCT UPDATE section.

All orders are sold on a non-returnable, non-cancellable basis except where noted in the PRODUCT UPDATE section.

How to Place an Order

Ordering via westfieldcomics.com is very easy.

With the Velociti4 system, just select a section on the left side of the screen. This will load the titles, descriptions and illustrations (because of the size, and depending on the speed of your connection, this may take a moment). Once a section has loaded you can browse the items offered, and enter the quantity you want in the boxes provided. You can change the quantities later on the "my cart" screen. There will be a running total displayed on the menu at the left. When you have finished ordering, just click on the "Send order" button

To order via the "low" (descriptions only) site (for older browsers and slower connections) you will probably want to open two browser windows. You can browse descriptions and illustrations in one browser and then use the other browser window to fill in the quantities in the order form format you have selected (we have the order form available in numerous formats to be compatible with most browsers and connections).

Also available is our Windows-based Westfield Online program that can be requested or downloaded from the Web Site.

We will also send a new catalog each month to active accounts, at no extra charge.

If your order arrives too late for us to accept, we will notify you and return your payment (unless instructed otherwise by you). However, we will continue to accept orders as long as possible each month, so please return your order form even if you've missed the deadline by a day or two. If you are unsure of the final due date, please feel free to call, and we'll be happy to check for you.

Shipping

Most of the orders within the continental United States are shipped via FedEx Ground. We occasionally may use other carriers on a case by case basis. If you prefer a specific carrier other than FedEx, we will try to accommodate your request, but additional charges may result. If you reside in Alaska, Hawaii, Guam, Puerto Rico, at an APO or FPO address or at another U.S Protectorate, your order will be shipped directly to you via 1st Class (insured) U.S. Mail.

Condition of Books & Packing

Westfield strives for the best condition possible on all the items we carry. However, on occasion, some items are sent to us in less than perfect condition. Occassionally we are unable to exchange these for better conditioned copies. In most cases, any such damage is minimal. We will occasionally credit items that we cannot obtain in collectible condition. Your comics and other materials will arrive in new, unopened condition. Orders are carefully packed in plastic bags and shipped in specially designed boxes and packages.

Damages & Returns

Only damaged or mis-shipped material is returnable. On very rare occasions a shipment is damaged. If you are present when an obviously damaged box arrives, do not accept the shipment. The box will be returned to us and we will contact you immediately regarding a replacement order. If you discover damaged items in your order after you accept it, contact us immediately for a Return Authorization. We will credit you for the shipping charges necessary for you to return the damaged item, but ONLY with a prior Return Authorization. Do not return anything without prior authorization - if you do, it will be sent back to you. If you receive any mis-shipped material or if you do not receive something that is listed on the "Items Sent" list included with your shipment, please contact us immediately.

When You Can Expect Your Order

We begin our monthly shipping cycle during the first week of the month. All items that have arrived for you, at that time, will be sent regardless of when you ordered it. Your shipment should reach you within 3-5 business days after the date of pick-up (delivery via 1st Class U.S. Mail may take longer for overseas addresses). If it has not arrived within this time period, a problem may have occurred and you should contact us immediately.

Westfield Trademark and Copyright Information

Published by the Westfield Company of Wisconsin, Inc., 8608 University Green, PO Box 620470. ©2007 The Westfield Company of Wisconsin, Inc. Westfield is a registered trademark of The Westfield Company of Wisconsin, Inc. All rights reserved. Nothing may be reprinted without permission. All products herein are TM & © their respective owners. Product descriptions and other information is largely taken from publishers' news releases and distributor catalogs, and is as up-to-date as possible. We cannot be responsible for last minute changes made by publishers.

Customer Service

Westfield's Customer Service Department is prepared to help you with any questions or problems you have regarding our service. You can email us at help@westfieldcomics.com or call (608) 836-1945. Our lines are answered Monday - Thursday, 9am - 5pm, Friday 9am - 3pm Central Standard Time.

Conditions of Sale

The person(s) placing this order (“Customer”) hereby agrees that the following terms and conditions shall constitute additional conditions of sale:

1. DELIVERY PERIOD. All orders for new product will be shipped beginning approximately 60 to 90 days after receipt by The Westfield Company of Wisconsin (Westfield). Orders for future publications, or for out-of-stock/not-arrived publications or items, may be sent in two or more shipments to the Customer.  The shipment of all publications and items ordered will be completed within approximately 180 days after Westfield receives the order. Please notify us within 30 days of reciept of any damaged or missing items. We cannot guarantee replacements after 30 days.
2. MATURE CONTENT. Customer understands that some publications may contain language and illustrations which are intended for mature readers and may be offensive or objectionable to some readers.  Customer agrees to exercise his/her discretion before ordering such publications.  The Westfield Company and Customer must rely upon individual publishers’ representations as to whether the publication contains mature content.  All publications which publishers advise may contain adult material will be coded accordingly pursuant to the legend located on the order form.  As a service to the Customer, Westfield has made further good faith efforts to code publications which may contain mature content, even though not so indicated by publishers.  Westfield makes no warranties, expressed or implied, relative to publication contents. Orders for items coded as mature content and any adults only item, are accepted contingent on THe Westfield Company receiving a signed Age Statement from the customer.
3. LEGAL CAPACITY. Customer represents that he/she is at least eighteen (18) years of age or if under eighteen (18) years of age, Customer represents that this order is placed with the express permission of his/her parent(s) or legal guardian(s).
4. INDEMNIFICATION. Customer agrees to hold Westfield, its principals, agents, representatives, employees and assigns harmless and indemnify Westfield against any and all claims, damages and costs of whatever nature, including but not limited to actual attorney’s fees, incurred as a result of any legal action of whatever nature resulting from the sale of publications to Customer, except for claims concerning the non-delivery of orders or the merchantibility of goods.
5. GOVERNING LAW. This agreement shall be subject to and governed by the laws of the State of Wisconsin, and any community standards which shall be applicable shall be those of the City of Madison, Wisconsin.  The invalidity or unenforceability of any particular provision of this Agreement shall not affect the other provisions hereof and this Agreement shall be construed in all respects as if such invalid or unenforceable provisions were omitted.  This Agreement shall be binding and inure to the benefit of Westfield and Customer and their respective heirs, legal representatives, executors, administrators, successors, principals, agents, employees, assigns, parents and/or legal guardians.
6. PURCHASING FOR RESALE. Our terms of sale with our distributors dictate that we cannot sell products to retail or distributor accounts for the purposes of resale. By ordering from Westfield, retail and distributor accounts agree not to resell any products purchased from Westfield without the express written consent of the respective publishers.